Frequently Asked Questions

Why do I need a lien wavier?

In 2008, over 600 Wisconsin residents had liens put on their homes because their roofing contractor didn't pay their bills on time. If your roofing contractor doesn't provide you with a lien wavier, YOU will be liable for their late payment to suppliers and sub-contractors.

What is ice damming? Why is ice damming a problem in Wisconsin?

Ice damming occurs when heat from the inside of a home gets into the attic, melting snow on the roof. The water from the melted snow runs toward the eaves. When the water reaches the cold eaves and gutters it refreezes, creating ice dams. These icy obstructions on the eaves of your roof prevent water from flowing off. A pool of water forms on your roof, resulting in water seepage under the roof shingles or behind fascia boards. This ultimately causes water damage to roof decking, wall sheathing, attics, ceilings and walls.

Contact Infinity Exteriors to prevent ice dams from forming on your Milwaukee roof this winter. Protect your roof from ice damming with a roof inspection from the Waukesha roofing experts.

How can ice damming be prevented?

There are several ways in which ice damming can be prevented. First is proper insulation of the attic, which prevents heat from the house from getting into the attic and heating snow on the roof. The next step is proper ventilation of the attic, which ensures that whatever heat does enter the attic from the house will be dissipated. The final step is to install a proper ice and water barrier to keep water from any ice dams that do form, from being able to enter the house.

Most Milwaukee roofing contractors do not install the recommended level of ventilation or the length of ice and water barrier required to prevent ice damming water damage, resulting in the voiding of your manufacturer's roofing warranty.The Milwaukee roofing contractors at Infinity Exteriors will install an ice and water barrier with sufficient reach fully protecting your roof from ice damming in the harsh Wisconsin winters.

Why is proper roofing ventilation important? Why do other roofing contractors not mention it?

Proper ventilation of your roof prevents ice damming by keeping heat which escapes into the attic from heating the snow on the roof. This melting snow forms ice dams, which can lead to water damage throughout the structure of your house. Proper ventilation of your attic also prevents mold or water damage from moisture which gets into the attic from different sources inside the house, like hot water from showers and other sources.

Other Milwaukee roofing contractors don't talk about adequate ventilation because they don't take the time to install it. The long term water damage and voiding of your roofing warranty that occurs is not their problem - after all, 80% of roofing contractors are out of business within a couple years, so odds are you'll never be able to reach them to complain when something goes wrong. Simply cutting a ridge vent into the roof and calling it a day is not enough - the amount of intake venting must be at least as great as the exhaust.

Why does it matter if my roofing contractor is licensed by the state of Wisconsin?

If your roofing contractor is not properly licensed by the state of Wisconsin, YOU will be responsible for obtaining the proper permits for installation of your roof and other exterior products.

None of the other roofing companies I've talked to have mentioned this stuff. Is it really that important?

Unfortunately, MOST roofing companies are not telling you everything you need to know. During the 9 month roofing season, the Better Business Bureau gets more complaints about roofing contractors than any other type of business. 80% of roofing contractors are out of business within a couple years. Over the ten years Infinity Exteriors has been in business, installing thousands of roofs in Southeastern Wisconsin, we have not had a single complaint with the BBB. The reason is because we address all these issues.

If another company is offering the same shingles and manufacturer's warranty, isn't it the same thing?

Are they installing proper ventilation, ice and water barrier, and adhering to other installation specifications necessary to make your roofing warranty valid? Most people who think they have valid manufacturer warranties do not, because MOST roofing contractors do not adhere to the installation specification stated in the fine print of the warranty. Not only does this void your warranty, it can also compromise the structural integrity of your home.

Why is the roof of my home leaking?

Typical weathering will not cause asphalt shingles to leak.  The main causes of leaks include:

  • Flashing are not watertight due to poor sealing.
  • Damaged shingles can leave your Milwaukee roof exposed to water. If your roof has damaged shingles, you will need to repair your damaged shingles immediately.
  • Improperly aligned roofing shingle cutouts during your Milwaukee roofing installation can lead to water intrusion.
  • Poor ventilation can cause ice damming and frost and condensation accumulation.  

Call Infinity Exteriors at 262.650.504 and an expert Milwaukee roofing contractor will answer your leaking roof questions. We are the premiere roofing, siding, and window installation for Waukesha, Racine, and Milwaukee counties.

Can I paint my home’s shingles?

We do not recommend painting shingles.  Shingles lose their granules over the years leaving discolored patches on your roof.  Painting some shingles will result ineven greater mismatching.

A low cost professional shingle replacement from Infinity Exteriors will keep your roof protected and looking great. If you need information about our shingle repair service, contact Infinity Exteriors at 262.650.5040 and a Waukesha roofing contractor will answer all your questions.

Why are the corners of my roof shingles turning up?

Curling is when shingle corners turn up. Curling is mainly caused by excessive moisture penetrating the bottom of the shingle.  Poor ventilation allows heat trapping and moisture in the attic.  This enters the roof deck and causes curling.  Improving ventilation in the attic can stop curling if it’s not too severe.  

Winter curling occurs when the corners of the shingles curl up from the roof deck when cold, and then lay flat again during warmer weather.  During winter frost forms on the shingle’s surface, causing the shingle surface to contract.  The shingle’s underside collects heat from the attic.  Moisture on the surface and heat on the underside results in shingle curling.  

For additional information on preventing or fixing shingle curling, contact Infinity Exteriors at 262.650.5040 and speak to a New Berlin roofing contractor about your questions.  We are the leader in roofing installation and repair in southeast Wisconsin.

Is a nail gun or hand nailing better for the installation of my roof?

Hand nailing allows better control and is the best choice, but a nail gun is more affordable and less laborious.  The pressure of nail gun should not overdrive the nail as this will damage the shingle.  A nail gun with a built-in pressure regulator is best.

Keep in mind, installing the roof by yourself, or using another roofing company, will not result in the professional thoroughness provided by Infinity Exteriors.  Improper installation, including inadequate nailing, can void the warranty of all the shingles, felt, and flashing.  An Infinity Exteriors professional installation provides you with proper ventilation, an ice and water barrier, and attic insulation giving you a longer lasting roofing system other roofing companies don’t offer.

For the most professional, enduring roofing system, Contact Infinity Exteriors at 262.650.5040 to learn how a roofing solution will pay for itself in the long run compared to a mere roof installation. A professional Pewaukee roofing contractor can recommend a roofing solution best suited to you and your home’s needs.

How do I measure the slope/pitch of myroof?

Place one end of a 12” level on the roof surface and raise the opposite end to make it level. From the end of the level in the air –not the end touching the roof- run a tape measure down to the roof surface. Use the tape measurement in a fraction format to determine the slope/pitch. If the measurement is 6” the slope/pitch is 6/12, (12 being for the 12” level). A larger slope/pitch requires more roofing material. Multiply the slope/pitch by the area of the roof to figure the number of square feet to determine how much roofing material you need.

We are your expert Milwaukee roofing company and is eager to answer any questions you may have about measuring the slope/pitch or square footage of your home, or about how much roofing material your roof requires. Contact Infinity Exteriors for all of your Milwaukee roofing installation and repair solutions at 262.650.5040.

Can the roof of my home be repaired?

An experienced roofing contractor should inspect your roof to decide whether your roof needs repairing or replacement.  The roof will require an inside and outside inspection.  A stained ceiling, peeling paint, and missing shingles indicate the roof is failing.  You should also know your roof’s age.  If your “30 year” asphalt shingles are past their 20th year, replacement is likely. Replacement is likely an option if the shingles were installed 3 to 5 years ago and no warning signs are visible.

Most roofing companies take shortcuts by not installing proper ventilation, an ice and water barrier, and attic insulation, leading to further deterioration.  If you’re questioning your roof’s condition, and your roof wasn’t installed by the professionals at Infinity Exteriors, it likely needs repairs or replacement.

To have a professional Oconomowoc roofing contractor inspect your home and provide you a free quote on roofing repair or replacement call Infinity Exteriors at 262.650.5040 today.  We offer the best values on roofing, siding, and insulation in Milwaukee, Waukesha, New Berlin, Franklin, Racine, Shorewood, Grafton, Pewaukee, and Oconomowoc.

What are the aging signs of shingles?

Organic and fiberglass shingles are exposed to harmful UV sun rays causing the asphalt coating to dry and the granules to loosen. Centerline cracks, curled shingle corners, and tears are common aging signs.

An expert Grafton roofing contractor can determine if your shingles are old enough to need replacement during an on-site roofing inspection. Infinity Exteriors offers a level of honesty and integrity unmatched by other Grafton roofing companies. We won’t try to sell you a new roof installation if your home only requires a repair. Call us at 262.650.5040 to schedule a visit from the premier roofing company in Wisconsin for a free quote.

Should I have my old roof removed before the new one is installed?

Leaving old shingles on is cheaper and faster when installing new shingles.  However, the old roof must be a single layer free of problems for the new roof to adhere correctly.  If your old Racine roof features any of the following, it likely needs removal:

  • Curled or split shingles
  • Sagging or rotting roof decking
  • The new roof is lighter than the old roof.  Installing lightweight shingles over existing heavyweight shingles will show all the old bumps and ridges in the old roof.
  • Your roof already has more than one layer
  • Ice dams are common in your area, or the average January temperature is below freezing and the old roof has no ice or water protection membrane.
  • The experts at Infinity Exteriors advise that the lifespan of your new roof will be reduced by as much as 20% if it’s installed on top of an existing roof.

Call us at 262.650.5040 today to learn more about the best values on roofing, siding, and home energy efficiency in Milwaukee - Waukesha - New Berlin - Franklin - Racine - Shorewood - Grafton - Pewaukee - Oconomowoc.