From start to finish, getting our new roof was a SMOOTH PROCESS. The whole process took a little over a month; however, that was due to the fact that we were getting multiple inspections and quotes, including that of our insurance adjuster.Our initial consultation had to be rescheduled; however, the...
From start to finish, getting our new roof was a SMOOTH PROCESS. The whole process took a little over a month; however, that was due to the fact that we were getting multiple inspections and quotes, including that of our insurance adjuster.
Our initial consultation had to be rescheduled; however, they did so in a timely manner. The consultant was VERY THOROUGH in explaining the process and setting our minds at ease regarding insurance claims, materials, warrantee, etc. He was very RESPONSIVE and HELPFUL in PROMPTly replying to my emails regarding questions we had.
The day of the install, eight gentlemen arrived bright and early and got to work. They did a great job setting up plywood and tarps for the purpose of PROTECTING the windows, siding, and inhabitants (preventing us from going out certain doors to avoid getting injured by falling debris). They were also obliged to cut some branches that were hanging too close to the house for them to work, which was very HELPFUL. (We had contacted a few arboreal companies to trim the tree before Infinity arrived; however, those companies did not follow through.) They worked 11 hours in extremely hot (80+ degree, full sun) weather, getting the job finished and cleaned up by 6:30p.m. (Clean up was pretty thorough; however, we continue to find a few nails, bags, and odds and ends here and there in the yard and bushes.)
My only negative comment would be that because of the heat and sun and how they spread out their tools and supplies all over the yard, we now have scorched grass spots all over the yard on every side of our house. It's been about three weeks since they came, and there are still evidences of damage that I don't know if reparable short of reseeding.
We were told that after the job was completed the dumpster and extra supplies would be picked up within 3-5 days. To our surprise, both were picked up the NEXT DAY.
All in all, we are VERY PLEASED with the THOROUGHNESS and TIMELINESS that Infinity has exhibited from start to finish on our roofing project. Would HIGHLY RECOMMEND MICHAEL WOLF and his Infinity Exteriors team!